Description :

Job Description – Team Leader Renewals Digital Channel

Job Title: Team Leader Renewals Location Hyderabad/Chennai

Functional: Digital Sales Sub Department Digital Channel

DUTIES & RESPONSIBILITIES:

• Responsible for managing the renewal process of existing contracts and ensuring that customers continue to do business with the company

• Developing and executing renewal strategies, maintaining relationships with customers, negotiating renewals, and upselling additional products or services

• Partnering with internal team players on all upsell opportunities

• Should also be able to work effectively with cross-functional teams, including sales, customer service, and support, to ensure a smooth and successful renewal process

• Establish and maintain effective, cooperative working relationships with customers

• Strong experience in contract negotiations

• Excellent communication skills, both written and verbally

MINIMUM REQUIREMENTS:

Educational Qualifications Any Graduate

Years of Experience • Minimum of 3+years of experience • On-the-job training.

• Excellent communication skills.

• Confidence and with strong negotiating skills.

• Computer literate.

• Strong organizational skills to give the team direction.

Additional Skill Required Good command on English & Telugu

Any Other Specification Strong Interpersonal skill /Team Player