Description :
Job Description – Team Leader Renewals Digital Channel
Job Title: Team Leader Renewals Location Hyderabad/Chennai
Functional: Digital Sales Sub Department Digital Channel
DUTIES & RESPONSIBILITIES:
• Responsible for managing the renewal process of existing contracts and ensuring that customers continue to do business with the company
• Developing and executing renewal strategies, maintaining relationships with customers, negotiating renewals, and upselling additional products or services
• Partnering with internal team players on all upsell opportunities
• Should also be able to work effectively with cross-functional teams, including sales, customer service, and support, to ensure a smooth and successful renewal process
• Establish and maintain effective, cooperative working relationships with customers
• Strong experience in contract negotiations
• Excellent communication skills, both written and verbally
MINIMUM REQUIREMENTS:
Educational Qualifications Any Graduate
Years of Experience • Minimum of 3+years of experience • On-the-job training.
• Excellent communication skills.
• Confidence and with strong negotiating skills.
• Computer literate.
• Strong organizational skills to give the team direction.
Additional Skill Required Good command on English & Telugu
Any Other Specification Strong Interpersonal skill /Team Player