Description :

Key Role related skills 

. Collections Know-how 

. Liaising with regulatory bodies, customers & borrowers 

. Working with credit / sale teams (Stakeholder Mgmt.) 

Reporting 

Reporting Manager - Manager- Collections 

RoleObjective 

Optimizing collection strategies and maximizing recovery rates leading to efficient business  operations. 

Create Moglix specific tailored approaches to drive higher collection success rates Timely and efficient collection of outstanding payments from clients. 

Collaborate with various stakeholders including enterprise, customer success, legal and supply teams  to resolve payment discrepancies, disputes, and delinquencies, ensuring a coordinated approach to  collections.

Formulate & run the collection process focusing on timely payment collection. Implement proactive  measures to engage defaulters and negotiate suitable repayment plans while 

maintaining positive customer relationships. 

Continuously create, review and enhance collection processes to improve efficiency and  effectiveness. Identify areas for automation, streamlining work-flows, and reducing manual 

interventions to drive higher collection success rates. 

Use analytical tools and reporting mechanisms to analyze collection performance, identify trends,  and generate actionable insights. Present data-driven recommendations to optimize collection  strategies and enhance recovery efforts. 

Stay updated with applicable laws, regulations, and industry guidelines related to collections and  debt recovery. Ensure compliance with all legal and ethical standards and implement necessary  controls to mitigate compliance risks. 

Establish key performance indicators (KPIs) to monitor collection metrics, track progress, and  evaluate the effectiveness of collection strategies.