Description :
Job Location: Delhi/Kerala/Bangalore
Experience: 3-6 years
Salary: Not Disclosed
Education: Graduate
Job Title: Helpdesk Services
Description: Provide technical support and assistance to end-users, diagnose and resolve IT-related issues, maintain records, deliver exceptional customer service, contribute to knowledge base, ensure hardware and software setup, and promote security and compliance.
Qualifications: Bachelor's degree or equivalent work experience, strong technical knowledge, excellent communication and customer service skills, familiarity with helpdesk tools, and a willingness to stay updated on IT advancements.
Prakhar Softwares Solutions is a CMMI Level 3 , ISO 9001:2015, ISO 27001:2013 certified company dealing in multiple projects including software development, Staffing Management, Recruitment Process Outsourcing, E-governance. We have 10 offices across India and working for various e-governance projects of National Importance.
