Description :

Job Title: Telesales Representative

Location: Vaishali,Ghaziabad (UP)

Experience Level: 0.6-2 Years

Job Type: Full-Time

 We are seeking motivated and enthusiastic individuals to join our telesales team and contribute to the company's success.

Job Description:

As a Telesales Representative, you will play a crucial role in driving sales and revenue through outbound calls to potential customers. Your primary responsibility will be to engage prospects, present our products/services persuasively, and close sales deals. This is an exciting opportunity for individuals with a passion for sales and excellent communication skills.

Key Responsibilities:

1. Outbound Calls:
   • Initiate outbound calls to potential customers to introduce our products/services.
   • Follow a structured script to present information about the benefits and features of our offerings.
2. Lead Generation:
   • Identify and qualify potential leads through proactive calling efforts.
   • Maintain a high level of awareness of market trends and customer needs.
3. Product Knowledge:
   • Develop a deep understanding of our products/services to effectively communicate value propositions to customers.
   • Stay updated on product/service enhancements and modifications.
4. Sales Pitch:
   • Deliver compelling and persuasive sales pitches to encourage customer interest.
   • Address customer queries and objections effectively.
5. Sales Closure:
   • Close sales deals by guiding customers through the purchasing process.
   • Achieve and exceed monthly sales targets.
6. Customer Relationship Management:
   • Build and maintain positive relationships with customers.
   • Provide excellent customer service to enhance overall customer satisfaction.
7. Documentation:
   • Maintain accurate and up-to-date records of customer interactions, transactions, and leads in the CRM system.
8. Collaboration:
   • Collaborate with the sales team and other departments to optimize the sales process.
   • Share insights and feedback to improve overall sales strategies.
9. Follow-Up:
   • Conduct follow-up calls to ensure customer satisfaction and identify additional sales opportunities.
   • Manage a pipeline of leads and opportunities.

Qualifications:

• High school diploma or equivalent; Bachelor's degree is a plus.
• Proven experience in telesales or a related field (1-2 years preferred).
• Excellent communication and interpersonal skills.
• Persuasive and confident demeanor.
• Goal-oriented with a strong desire to achieve and exceed targets.