Description :
Job Description:
We are currently seeking a skilled and experienced Service Engineer to join our team at company. The ideal candidate will have a background in parts replacement, possess an ITI/Diploma in a relevant field, and be comfortable with fieldwork. As a Service Engineer, you will play a critical role in ensuring the smooth operation and maintenance of our printing equipment.
Responsibilities:
Parts Replacement:
Conduct thorough diagnostics to identify faulty parts in printing equipment.
Execute timely and accurate replacement of defective components to ensure optimal machine functionality.
Preventive Maintenance:
Perform scheduled preventive maintenance on printing equipment to prevent potential issues.
Follow maintenance schedules and checklists to ensure machines are operating efficiently.
Troubleshooting:
Respond promptly to service calls to address technical issues and minimize downtime.
Troubleshoot and resolve problems related to printing equipment performance.
Field Work:
Undertake fieldwork to provide on-site support for clients.
Collaborate with clients to understand their specific needs and address service requirements.
Customer Interaction:
Interact with customers professionally, providing updates on service progress and offering recommendations for optimal equipment performance.
Documentation:
Maintain accurate records of service interventions, parts replaced, and maintenance activities.
Provide detailed service reports to the service manager.
Qualifications:
ITI/Diploma in Electrical/Mechanical Engineering or a related field.
Proven experience as a Service Engineer, with expertise in parts replacement.
Strong diagnostic and troubleshooting skills.
Excellent technical knowledge of printing equipment.
Valid driving license and own transport are essential.
Requirements:
Willingness to undertake fieldwork and work outside standard office hours if required.
If you have a technical background, experience in parts replacement for printing equipment, and are ready for fieldwork, we invite you to apply. Join us in contributing to the success of compay as a Service Engineer.
