Description :

Job Description: 

We are looking for a proactive and customer-focused Female Telesales Representative to join our team at company. This position is dedicated to handling pending calls and managing our toll-free number. The successful candidate will play a crucial role in delivering excellent customer service and driving sales through effective telephone communication. 

Responsibilities: 

Inbound Call Handling: 

Respond promptly to incoming calls on the toll-free number. 

Address customer inquiries, provide product information, and resolve issues efficiently. 

Outbound Calls: 

Make outbound calls to follow up on pending customer queries, orders, and quotations. 

Conduct courtesy calls to gather feedback and ensure customer satisfaction. 

Sales Pitch: 

Deliver compelling sales pitches to potential customers, promoting our products and services. 

Identify upselling and cross-selling opportunities to maximize sales. 

Customer Relationship Management: 

Build and maintain positive relationships with customers through effective communication. 

Keep accurate records of customer interactions and transactions. 

Targets and Reporting: 

Achieve weekly and monthly sales targets as set by the sales manager. 

Provide regular reports on call outcomes and customer feedback. 

Product Knowledge: 

Stay informed about the company's products and services to address customer queries effectively. 

Participate in training sessions to enhance product knowledge and sales techniques. 

Qualifications: 

Previous experience in telesales or customer service is advantageous. 

Excellent verbal communication skills. 

Ability to handle high call volumes efficiently. 

Strong negotiation and persuasion skills. 

Basic computer skills for maintaining call records and using CRM software. 

Requirements: 

This position is open to female candidates only. 

Benefits: 

Competitive salary with performance-based incentives. 

Comprehensive training and development opportunities. 

Supportive and collaborative work environment. 

If you are a motivated and customer-oriented individual with a passion for telesales, we invite you to apply. Join us in contributing to the success of comapany as a Telesales Representative.