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IT Support Specialist

IT Support Specialist
  • Prakhar Softwares Solutions Pvt.Ltd
  • Not Defined
Skills : Technical Proficiency,Troubleshooting Skills,Customer Service,Problem-Solving,Adaptability,Security Awareness

Description :

Title - IT Support Specialist

Exp - 3 - 8 years

Location - Delhi 

Job Description:

  • 1: Provide technical support to end-users via various channels (phone, email, chat, in-person).
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  • 2: Diagnose and resolve hardware and software issues for desktops, laptops, printers, and peripherals.
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  • 3: Install, configure, and maintain operating systems, software applications, and device drivers.
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  • 4: Set up new hardware and software for users.
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  • 5: Assist with network troubleshooting and connectivity issues.
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  • 6: Collaborate with IT team members to escalate and resolve complex issues.
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  • 7: Create and maintain documentation for IT procedures and troubleshooting steps.
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  • 8: Provide training and assistance to users on IT-related topics.
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  • 9: Monitor IT systems for performance and security issues.

 

Job Overview

  • Posted date : 2024-04-11
  • Location : Not Defined
  • Vacancy : 3
  • Job nature : Full Time
  • Salary : Not Disclosed
  • Job Shift : Morning

Company Information

Prakhar Softwares Solutions Pvt.Ltd

Prakhar Softwares Solutions is a CMMI Level 3 , ISO 9001:2015, ISO 27001:2013 certified company dealing in multiple projects including software development, Staffing Management, Recruitment Process Outsourcing, E-governance. We have 10 offices across India and working for various e-governance projects of National Importance.

  • Name: Sahasha Namdeo
  • Web : prakharsoftwares.com
  • Email: info@prakharsoftwares.com