Skills : Information Technology (IT), Sales, Business Development ,Client Relationship Management, Consultative Selling, Product Demonstration ,Solution Selling, Lead Generation , Account Management ,Sales Quotas, Negotiation , Customer Satisfaction
Description :
Title - IT Sales Representative
Exp = 3 - 8 years
Location - Delhi
Job Summary: The IT Sales Representative is responsible for driving sales of information technology products and services to clients. They play a crucial role in identifying potential customers, understanding their needs, and recommending IT solutions that align with their business objectives. The IT Sales Representative acts as a liaison between the company and its clients, providing technical expertise, product demonstrations, and ongoing support to ensure customer satisfaction and loyalty.
Key Responsibilities:
Prospecting and Lead Generation:
- Identify and research potential clients in the target market.
- Generate leads through networking, cold calling, and other sales techniques.
- Qualify leads to determine their potential as customers.
Consultative Selling:
- Engage with prospects to understand their business challenges and IT requirements.
- Recommend appropriate IT solutions, products, and services based on customer needs.
- Conduct product demonstrations and presentations to showcase features and benefits.
Relationship Management:
- Build and maintain strong relationships with clients, including key decision-makers and stakeholders.
- Provide personalized attention and support to address customer inquiries, concerns, and feedback.
- Act as a trusted advisor, offering insights and guidance on IT solutions and industry trends.
Sales Negotiation and Closure:
- Prepare and present proposals, quotes, and contracts to prospective clients.
- Negotiate terms and pricing to achieve mutually beneficial agreements.
- Close sales deals and achieve or exceed sales targets and quotas.
Account Management:
- Onboard new clients and facilitate smooth transitions to implementation and delivery teams.
- Serve as the primary point of contact for existing clients, managing ongoing communication and support.
- Identify upsell and cross-sell opportunities to expand the company's product portfolio within existing accounts.
Market Research and Competitive Analysis:
- Stay informed about industry trends, market dynamics, and competitor activities.
- Conduct market research to identify new opportunities and potential areas for growth.
- Analyze competitor offerings and positioning to differentiate the company's products and services.