Skills : Budget Management ,Contract negotiation , Relationship building, Vendor selection, SLA management (Service Level Agreements) ,Risk mitigation ,Budget management ,Performance monitoring
Description :
Title - IT Vendor Manager
Exp = 3 - 8 years
Location - Delhi
The job description :
IT Vendor Manager typically involves overseeing relationships with third-party technology vendors to ensure that the organization's IT needs are met efficiently and effectively. Here's a detailed breakdown of the responsibilities typically associated with this role:
Vendor Selection:
- Identify potential vendors who can provide the required IT products or services.
- Evaluate vendor proposals, considering factors such as cost, quality, reliability, and compatibility with existing systems.
Contract Negotiation and Management:
- Negotiate contracts with vendors to secure favorable terms and pricing.
- Ensure that contracts are comprehensive, clearly defining deliverables, timelines, service level agreements (SLAs), and other relevant terms.
- Monitor vendor performance to ensure compliance with contractual agreements.
- Renew or renegotiate contracts as necessary, seeking to optimize value for the organization.
Relationship Management:
- Cultivate strong relationships with key vendor contacts, serving as the primary point of contact for vendor communications.
- Address any issues or concerns that arise during the course of the vendor relationship, working to resolve conflicts and maintain positive rapport.
- Conduct regular vendor performance reviews and provide feedback to vendors as needed.
Risk Management:
- Identify and mitigate risks associated with vendor relationships, such as financial instability, security vulnerabilities, or failure to meet contractual obligations.
- Develop contingency plans to address potential disruptions to IT services caused by vendor-related issues.
Vendor Performance Monitoring:
- Monitor vendor performance against agreed-upon metrics and SLAs.
- Track key performance indicators (KPIs) to assess the effectiveness of vendor partnerships.
- Identify areas for improvement and work with vendors to implement corrective actions when necessary.
Budget Management:
- Collaborate with finance and procurement teams to develop and manage budgets for IT vendor relationships.
- Track expenses related to vendor contracts and ensure that costs remain within budgetary constraints.
Stay Informed about Technology Trends:
- Keep abreast of developments in the IT industry, including emerging technologies and trends in vendor management practices.
- Assess the potential impact of technological advancements on the organization's IT vendor strategy.
Cross-functional Collaboration:
- Collaborate with other departments, such as IT, procurement, legal, and business units, to ensure alignment of vendor management activities with organizational goals and objectives.
- Communicate effectively with internal stakeholders to gather requirements and feedback, and to provide updates on vendor-related initiatives.