Description :
Title - IT Configuration Manager
Exp = 3 - 8 years
Location - Delhi
Job Description :
Configuration Management Planning: Develop and implement strategies, policies, and procedures for configuration management within the IT environment.
Configuration Item Identification: Identify, define, and document all configuration items (CIs) within the IT infrastructure, including hardware, software, documentation, and related components.
Configuration Item Control: Establish and maintain control over configuration items throughout their lifecycle, including version control, change management, and release management.
Configuration Baseline Management: Establish and maintain configuration baselines for different stages of the IT environment (e.g., development, testing, production) to ensure consistency and traceability.
Change Management: Coordinate with stakeholders to assess, prioritize, and implement changes to configuration items while minimizing disruption to IT services.
Configuration Verification and Audit: Conduct regular audits and reviews to verify the accuracy and completeness of configuration items, ensuring compliance with organizational standards and regulatory requirements.
Incident and Problem Management: Collaborate with IT support teams to investigate and resolve incidents and problems related to configuration items, identifying root causes and implementing preventive measures.
Documentation and Reporting: Maintain accurate documentation of configuration items, changes, and related processes, and generate reports to communicate status, trends, and performance metrics to stakeholders.
Continuous Improvement: Identify opportunities to optimize configuration management processes, tools, and workflows to enhance efficiency, reliability, and scalability.
Collaboration and Communication: Work closely with cross-functional teams, including IT operations, development, security, and compliance, to ensure alignment and collaboration on configuration management activities.
Vendor Management: Engage with vendors and external service providers to manage configuration-related aspects of third-party products and services, including licensing, updates, and support.
Training and Knowledge Sharing: Provide training and guidance to IT staff on configuration management best practices, tools, and techniques, and facilitate knowledge sharing across the organization.
Prakhar Softwares Solutions is a CMMI Level 3 , ISO 9001:2015, ISO 27001:2013 certified company dealing in multiple projects including software development, Staffing Management, Recruitment Process Outsourcing, E-governance. We have 10 offices across India and working for various e-governance projects of National Importance.