Description :

Title - IT  Configuration Manager

Exp = 3 - 8 years

Location - Delhi

Job Description :

Configuration Management Planning: Develop and implement strategies, policies, and procedures for configuration management within the IT environment.

Configuration Item Identification: Identify, define, and document all configuration items (CIs) within the IT infrastructure, including hardware, software, documentation, and related components.

Configuration Item Control: Establish and maintain control over configuration items throughout their lifecycle, including version control, change management, and release management.

Configuration Baseline Management: Establish and maintain configuration baselines for different stages of the IT environment (e.g., development, testing, production) to ensure consistency and traceability.

Change Management: Coordinate with stakeholders to assess, prioritize, and implement changes to configuration items while minimizing disruption to IT services.

Configuration Verification and Audit: Conduct regular audits and reviews to verify the accuracy and completeness of configuration items, ensuring compliance with organizational standards and regulatory requirements.

Incident and Problem Management: Collaborate with IT support teams to investigate and resolve incidents and problems related to configuration items, identifying root causes and implementing preventive measures.

Documentation and Reporting: Maintain accurate documentation of configuration items, changes, and related processes, and generate reports to communicate status, trends, and performance metrics to stakeholders.

Continuous Improvement: Identify opportunities to optimize configuration management processes, tools, and workflows to enhance efficiency, reliability, and scalability.

Collaboration and Communication: Work closely with cross-functional teams, including IT operations, development, security, and compliance, to ensure alignment and collaboration on configuration management activities.

Vendor Management: Engage with vendors and external service providers to manage configuration-related aspects of third-party products and services, including licensing, updates, and support.

Training and Knowledge Sharing: Provide training and guidance to IT staff on configuration management best practices, tools, and techniques, and facilitate knowledge sharing across the organization.