Description :

Title - HR Operations Team Leader

Exp = 3 - 8 years

Location - Delhi

 Responsibilities :

Team Leadership:

• Lead a team of HR professionals, including HR coordinators, administrators, and specialists.
• Provide guidance, coaching, and mentorship to team members to ensure their professional development and productivity.
• Delegate tasks effectively, set clear objectives, and monitor performance to ensure team goals are met.

HR Process Management:

• Oversee and manage all HR operational processes, such as payroll, benefits administration, employee onboarding, offboarding, and performance management.
• Develop and implement standardized procedures and best practices to streamline HR operations and enhance efficiency.
• Ensure compliance with relevant laws, regulations, and company policies in all HR activities.

Employee Relations:

• Handle employee inquiries, concerns, and grievances in a timely and empathetic manner.
• Collaborate with other HR team members to resolve conflicts and maintain a positive work environment.
• Conduct investigations into employee complaints or issues as necessary, ensuring fair and equitable resolution.

Data Management and Reporting:

• Oversee the maintenance and accuracy of HR data and records, including employee information, attendance, and performance evaluations.
• Generate regular reports on HR metrics and key performance indicators (KPIs) to track departmental performance and identify areas for improvement.
• Analyze data trends to provide insights and recommendations for enhancing HR processes and policies.

Technology and Systems Management:

• Utilize HRIS (Human Resources Information Systems) and other relevant software tools to streamline HR processes and enhance data management.
• Collaborate with IT and vendors to implement and optimize HR technology solutions.
• Provide training and support to HR staff on the use of HR systems and tools.

Collaboration and Communication:

• Collaborate with other departments, such as finance, IT, and legal, to ensure alignment and coordination on HR-related matters.
• Communicate effectively with employees at all levels to provide guidance on HR policies, procedures, and initiatives.
• Participate in cross-functional teams and projects to support organizational goals and initiatives.

Continuous Improvement:

• Stay informed about industry trends, best practices, and regulatory changes related to HR operations.
• Proactively identify opportunities for process improvement and efficiency gains within the HR department.
• Lead or participate in initiatives to implement changes and enhancements to HR processes and practices.