Skills : Continuous Improvement ,Collaboration and Communication, Technology and Systems Management , Data Management and Reporting ,Employee Relations ,
Description :
Title - HR Operations Team Leader
Exp = 3 - 8 years
Location - Delhi
Responsibilities :
Team Leadership:
- Lead a team of HR professionals, including HR coordinators, administrators, and specialists.
- Provide guidance, coaching, and mentorship to team members to ensure their professional development and productivity.
- Delegate tasks effectively, set clear objectives, and monitor performance to ensure team goals are met.
HR Process Management:
- Oversee and manage all HR operational processes, such as payroll, benefits administration, employee onboarding, offboarding, and performance management.
- Develop and implement standardized procedures and best practices to streamline HR operations and enhance efficiency.
- Ensure compliance with relevant laws, regulations, and company policies in all HR activities.
Employee Relations:
- Handle employee inquiries, concerns, and grievances in a timely and empathetic manner.
- Collaborate with other HR team members to resolve conflicts and maintain a positive work environment.
- Conduct investigations into employee complaints or issues as necessary, ensuring fair and equitable resolution.
Data Management and Reporting:
- Oversee the maintenance and accuracy of HR data and records, including employee information, attendance, and performance evaluations.
- Generate regular reports on HR metrics and key performance indicators (KPIs) to track departmental performance and identify areas for improvement.
- Analyze data trends to provide insights and recommendations for enhancing HR processes and policies.
Technology and Systems Management:
- Utilize HRIS (Human Resources Information Systems) and other relevant software tools to streamline HR processes and enhance data management.
- Collaborate with IT and vendors to implement and optimize HR technology solutions.
- Provide training and support to HR staff on the use of HR systems and tools.
Collaboration and Communication:
- Collaborate with other departments, such as finance, IT, and legal, to ensure alignment and coordination on HR-related matters.
- Communicate effectively with employees at all levels to provide guidance on HR policies, procedures, and initiatives.
- Participate in cross-functional teams and projects to support organizational goals and initiatives.
Continuous Improvement:
- Stay informed about industry trends, best practices, and regulatory changes related to HR operations.
- Proactively identify opportunities for process improvement and efficiency gains within the HR department.
- Lead or participate in initiatives to implement changes and enhancements to HR processes and practices.