Description :

Title - Rollout/Implementation Support Engineer

Exp = 3 - 8 years

Location - Delhi

Key Responsibilities:

• Project Management: Plan, coordinate, and execute software rollout and implementation projects, ensuring timely delivery within scope and budget.
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• Customer Support: Provide technical support to clients during the implementation phase, addressing and resolving any issues that arise.
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• Technical Deployment: Install, configure, and customize software solutions according to client specifications and requirements.
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• Training and Documentation: Develop and deliver training sessions for clients and internal teams. Create comprehensive documentation for implemented solutions.
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• Collaboration: Work closely with development, QA, and customer support teams to troubleshoot and resolve implementation challenges.
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• Monitoring and Reporting: Monitor the performance of implemented solutions and generate reports on the status and success of rollouts.
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• Continuous Improvement: Identify opportunities for process improvements and contribute to the enhancement of implementation methodologies.