Description :

Title - Flight Operations Supervisor

Exp = 3 - 8 years

Location - Delhi

Key Responsibilities:

Supervision and Leadership:

• Lead and supervise the flight operations team, including pilots, co-pilots, and ground staff.
• Conduct regular team meetings and briefings to communicate important information and updates.
• Provide mentorship and guidance to team members, fostering a collaborative and professional work environment.

Operational Management:

• Oversee daily flight operations, including flight planning, scheduling, and coordination.
• Monitor flight schedules and make adjustments as needed to ensure timely and efficient operations.
• Coordinate with maintenance, air traffic control, and other relevant departments to resolve operational issues.

Compliance and Safety:

• Ensure all flight operations comply with aviation regulations, company policies, and safety standards.
• Conduct regular safety audits and inspections to identify and mitigate risks.
• Develop and implement safety procedures and protocols.

Customer Service:

• Ensure a high level of customer satisfaction by addressing passenger concerns and resolving issues promptly.
• Liaise with the customer service department to improve the overall passenger experience.

Training and Development:

• Organize and conduct training sessions for the flight operations team to enhance skills and knowledge.
• Stay updated on industry trends and advancements to ensure the team is equipped with the latest information.

Documentation and Reporting:

• Maintain accurate records of flight operations, incidents, and regulatory compliance.
• Prepare and submit regular reports on operational performance, safety, and other relevant metrics.

Emergency Response:

• Develop and implement emergency response plans and procedures.
• Lead the response to any in-flight or on-ground emergencies, ensuring passenger and crew safety.