Description :
Profile: Sales Executive
Location: Ghaziabad
Key Responsibilities:
1. Drive Business Growth: Achieve sales revenue targets.
2. Ensure Profitability: Meet and exceed targets for vehicle sales and Value-Added Services (VAS).
3. Adhere to Sales SOPs: Maintain 100% compliance with sales standard operating procedures.
4. Generate Leads: Proactively generate and manage customer inquiries.
5. Order Fulfillment: Ensure timely and accurate order processing.
6. Customer Satisfaction: Deliver exceptional customer experiences, aiming for zero negative feedback (VOC).
7. Customer Relationship Management: Manage the customer lifecycle to ensure repeat business.
8. Achieve VAS Targets: Focus on hitting and surpassing VAS business objectives.
Ideal Candidate Profile:
1. Integrity: Uphold high ethical standards.
2. Functional Competency: Demonstrate deep knowledge and skills necessary for the sales role.
3. Behavioral Competency: Exhibit fairness, respect, inclusiveness, empathy, integrity, and ethical behavior.
4. Product Knowledge: Possess a comprehensive understanding of the product range.
5. VAS Target Achievement: Ability to meet and exceed VAS targets.
6. Customer Delight: Focus on exceeding customer expectations.
7. Commercial Acumen: Strong understanding of profitability and business growth.
8. Teamwork: Collaborate effectively with team members.
9. Sales Planning: Strategically plan and execute sales activities.
10. Objection Handling: Skillfully manage customer objections and communication.
11. Negotiation Skills: Demonstrate strong negotiation capabilities.
12. Sales Closure: Ability to close sales efficiently.