Description :

Title - CRM Developer

Experience = 3 - 8 years

Location - Delhi

Job Description:

• Develop and customize CRM applications to meet business needs, leveraging CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot.
• Work with internal stakeholders to understand business processes and design tailored CRM solutions.
• Integrate CRM systems with other business applications, databases, and third-party APIs.
• Conduct testing, debugging, and ensure high-quality performance of CRM systems.
• Develop custom workflows, triggers, and automated processes within the CRM platform.
• Maintain and enhance the CRM database, ensuring data integrity and security.
• Provide technical support, troubleshooting, and training to users on CRM features and functionalities.
• Stay updated on CRM best practices, new features, and technology trends.
• Collaborate with cross-functional teams such as Sales, Marketing, and IT to align CRM initiatives with business goals.
• Create technical documentation, including system configurations, workflows, and user guides.