Skills : System Monitoring, Incident Management, Troubleshooting, Windows/Linux, Networking, ITIL, Cloud Platforms, Automation, Scripting, Network Protocols,
Description :
Title - IT Operations Analyst
Experience = 3 - 8 years
Location - Delhi
Job Description:
- Monitor IT infrastructure to ensure optimal performance and availability.
- Perform system diagnostics and proactively identify potential issues before they affect business operations.
- Analyze and resolve incidents related to hardware, software, and network systems.
- Manage and coordinate incident response efforts to ensure quick resolution of outages or service interruptions.
- Collaborate with the network, security, and application support teams to resolve complex technical issues.
- Maintain detailed documentation of IT processes, configurations, and operational changes.
- Assist in the deployment and configuration of new hardware, software, and systems.
- Develop and generate performance reports to track system health and usage trends.
- Ensure compliance with IT standards, best practices, and security protocols.
- Participate in disaster recovery planning and business continuity testing.
- Contribute to the development of automation scripts to streamline routine IT tasks.