Description :

Title - IT Operations Analyst

Experience = 3 - 8 years

Location - Delhi

Job Description:

• Monitor IT infrastructure to ensure optimal performance and availability.
• Perform system diagnostics and proactively identify potential issues before they affect business operations.
• Analyze and resolve incidents related to hardware, software, and network systems.
• Manage and coordinate incident response efforts to ensure quick resolution of outages or service interruptions.
• Collaborate with the network, security, and application support teams to resolve complex technical issues.
• Maintain detailed documentation of IT processes, configurations, and operational changes.
• Assist in the deployment and configuration of new hardware, software, and systems.
• Develop and generate performance reports to track system health and usage trends.
• Ensure compliance with IT standards, best practices, and security protocols.
• Participate in disaster recovery planning and business continuity testing.
• Contribute to the development of automation scripts to streamline routine IT tasks.